SD
Sindisiwe D
1 reviews | Active since Jul 2011
17 Oct 2024, 11:07
Account paid up but keep getting additional fees
I have been struggling with having an account closed and no one responds just automated. I paid up my account in May and 2 months later another fee of about 150 came through and keeps increasing, now paid that R179. Please can I get confirmation that the account was closed and wont keep getting new fees every 2 months.
Helpful (0)
Replies (3)0
Replies (3)Avon Justine's replyOfficial
17 Oct 2024, 13:10Good day Sindi,
Firstly on behalf of Avon Justine i would like to apologize for the frustration caused to you during this journey with us. I have contacted you via email and attached the letter confirming that your account has been settled and closed.
Thank you
Kind regards
Renay
Firstly on behalf of Avon Justine i would like to apologize for the frustration caused to you during this journey with us. I have contacted you via email and attached the letter confirming that your account has been settled and closed.
Thank you
Kind regards
Renay
Avon Justine's reply17 Oct 2024, 13:10
Official
Good day Sindi,
Firstly on behalf of Avon Justine i would like to apologize for the frustration caused to you during this journey with us. I have contacted you via email and attached the letter confirming that your account has been settled and closed.
Thank you
Kind regards
Renay
Firstly on behalf of Avon Justine i would like to apologize for the frustration caused to you during this journey with us. I have contacted you via email and attached the letter confirming that your account has been settled and closed.
Thank you
Kind regards
Renay
SD
Sindisiwe D's updateReviewer Update
17 Oct 2024, 13:13Thank you so much for the prompt response, letter received! This is the best and quickest response I have received.
SD
Sindisiwe D's update17 Oct 2024, 13:13
Reviewer Update
Thank you so much for the prompt response, letter received! This is the best and quickest response I have received.
Avon Justine's replyOfficial
17 Oct 2024, 15:19We are glad that we could assist you.
Avon Justine's reply17 Oct 2024, 15:19
Official
We are glad that we could assist you.
