MM
Mpho M

1 reviews | Active since Feb 2011

18 Dec 2017, 10:49

Account Nr:***

Hi there

I am told by the agent that I had ordered R250 brochures. It was the first time I`ve ordered on line and first mistake hence the big order mistake.

I then sent out an email to get assistance in returning the boxes.I received an email back that they regret that returned brouchers will not be credited.I mean it`s R900.00 worth of books that I mistakenly ordered.I cannot afford to pay. I had decided to place my orders on line because I used to struggle to get my orders through my Team Leader because it was either my orders were wrong or short.I have had trouble and was given about for managers numbers to speak to with no assistance.

I am sitting now with boxes full of 250 brochures and I dont what to do if them. Your urgent response will be appreciated as I will be going on leave and I will limited to none internet access.

Regards Mpho Mpete - ********** 996

0
Replies (2)
Avon Justine
Avon Justine's reply18 Dec 2017, 12:28
Official

Dear Mpho,

Thank you for contacting Avon Justine.

Please note, your query is in progress.

Yours in Beauty,

Janine Dwayi

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***

Avon Justine
Avon Justine's reply21 Dec 2017, 11:03
Official

Dear Mpho,

Thank you for contacting Avon Justine.

Your query has been resolved.

Yours in Beauty,

Janine Dwayi

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***