UNACCEPTABLE SERVICE – TWO MONTHS LATER AND MY ORDER IS STILL UNFULFILLED!

😡😡 My experience with Aveade has been extremely disappointing and frustrating.

I placed an order worth R820 on 18 August 2026, and today, 12 October 2026, I am STILL waiting for my order. Almost two months have passed, and my order status on Aveade's own website continues to show "Open."

What makes this experience even worse is the complete lack of communication and customer service. I have tried contacting the company through phone calls and ***, but I have received no satisfactory response or meaningful update about my order.

As a paying customer, I should not have to chase a company for weeks just to find out what is happening with an order I have already paid for. Where is my order? Why has nobody bothered to communicate with me? And why should customers have to fight this hard to receive the products they paid for?

This is completely unacceptable. Customers work hard for their money, and we deserve to be treated with respect, transparency and basic professionalism. Taking an order and then leaving a customer without delivery, proper communication or a resolution for nearly two months is not the standard of service anyone should accept.

At this point, I need Aveade to provide an immediate, clear response confirming the status of my order and a firm delivery date. If the order cannot be fulfilled, I expect a full refund without further delays.

I am sharing this experience publicly because private attempts to resolve the matter have not produced the response I need. I hope this review prompts the company to take accountability and resolve my complaint.

Aveade, please stop leaving your paying customers in the dark. I want my order delivered or my money refunded. I expect a response and a resolution, not more silence.