Am still waiting for my phone

---------- Forwarded message --------- From: Tillia Rapatsa <***> Date: Thu, 14 Dec 2023, 15:41 Subject: Re: Aveade.com: Order #*** has been processed To: <***> Cc: Tshepiso Bae <***>

Good day

Trust that this finds you well

I would like to express my frustration with regards to your poor service .

The phone was supposed to be delivered on the 6th of December and yet we are on the 14th of December and yet still nothing

The tracking number you provided is none existing and I am unable to track it.

We are traveling outside of the country next week ane we still don't have the phone we purchased.

This is huge inconvenience my business is on hold due to not having a phone. My business is suffering a loss without a phone

Kindly advise when the phone will be delivered and should not be later than next week Wednesday as we are tavelleng out of the country.

I ask that you if your unable to deliver the phone you refund us the market value of the phone so that we can buy at our local store to travel with the phone next week. You can also buy it locally.

Your urgent response and cooperation will be highly appreciated.

May i please have your contact number in your response to this.

Regards Your unhappy and frustrated customer