1 reviews | Active since Jun 2017
Yes
Good day, i have experienced a very bad service at AVBOB Centurion Jean Avenue, i have cancelled one of my policy since last year on 26 November 2019 and there policy was not cancelled. Then in mid March 2020 i went to the same branch to cancel the same policy and still policy was not cancelled, then end of May 2020 i went to the same branch to cancel the same policy as they still deduct the money so to my surprise on Sunday 10 June 2020 i received an sms that says " we cannot process your enquiry due to outstanding info''. please can i get the policy cancelled and get my refund from last year November, clearly the consultant at centurion branch didn't cancel my policy for the past months since i never receive an sms. Please treat your client with respect AVBOB.
We thank you for making us aware of your complaint and we will be in contact regarding the matter.
Kind regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint and we will be in contact regarding the matter.
Kind regards,
AVBOB Complaints Department
