1 reviews | Active since Aug 2025
Worst service ever in AVBOB
I sent them an email regarding my ***, which they say has lapsed, which I do not know how, given the fact that I was paying my premiums. I contacted them and even sent the proof of payment and they acknowledged it, the complaint team stated that they will investigate the matter and give me feedback on the 16th October and they didnt, i sent a follow up email and still nothing happened
Dear NZ,
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
Dear NZ,
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
Dear NZ,
Team is currently busy with your case and feedback will be provided as soon as possible.
Regards
AVBOB Team
Dear NZ,
Team is currently busy with your case and feedback will be provided as soon as possible.
Regards
AVBOB Team