NN
Nqobi N
1 reviews | Active since Jul 2024
06 Feb 2026, 14:44
worst experience
unprofessional avbob there is always a story from different agent i communicate with.. (kwena motswi, Masina and mahlodi) different story from all of them. i have made a request in January for a refund and avbob agreed today its a different story, their refunds department is the worst the don't even know how to communicate. they refusing to pay me back. they have been telling about 5 days since January.
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AVBOB Mutual Assurance Society's replyOfficial
09 Feb 2026, 08:09Dear NN,
We truly regret to hear about your recent experience with AVBOB policy or funeral services[CC1] . We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB policy or funeral services[CC1] . We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply09 Feb 2026, 08:09
Official
Dear NN,
We truly regret to hear about your recent experience with AVBOB policy or funeral services[CC1] . We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB policy or funeral services[CC1] . We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team