MN
Maureen N

1 reviews | Active since May 2018

16 Jun 2020, 12:46

Worst Avbob service ever !

I had the most horrible and traumatic experience with Avbob Standerton and Avbob head office since the 4 th of June 2020. Absolute non competent staff and service with everything with the passing away of my husband...the worst administration ever , wrong information, wrong cremation date etc etc... what a shocking experience..!!!! - and these are the people who are supposed to understand the griefing process and to handle it with sympathy and empathy... They are only interested in the money and try to cheat you on every item...unacceptable... These are also the people who put their banners in old age homes with functions and try to get the last cent out of a frail person. I will NEVER EVER recommend Avbob as funeral service under any circumstances.

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply17 Jun 2020, 08:31
Official
Dear Maureen N,
 
 We thank you for making us aware of your complaint and request that you provide us with your contact details using email: complaints @avbob.co.za 
 
 Kind regards,
 AVBOB Complaints Department