NL
Nosiphiwo L

1 reviews | Active since Jun 2017

23 Jun 2017, 14:51

Worse service from the head office

<p>So disappointed with the level if service received from Bongi in the claims department at Avbob head office, she was rude *********** and cut the call during the conversation, such employees should not be servicing clients at all. And since I recieved no joy from the head office because of Bongi I'll be sending my complaint straight to the ombudsman. If you care at all you can listen to her call received around 10:15am on the 23rd of June regarding a claim for policy number GT ********** X4</p>

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply23 Jun 2017, 15:17
Official

Hello nosiludaka86,

We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.

Kind Regards,

AVBOB Complaints Department