1 reviews | Active since Nov 2020
Withdrawal from a Savings Plan I hold with AVBOB
I have just one word for everyone: "Avoid AVBOB."
I have a savings plan with them and submitted all the required documents on 17 March. I even received an automated response confirming their turnaround time. However, today I received an SMS stating that there are outstanding documents.
I have spoken to Colin and Prince, yet the experience has been frustrating. Calls get dropped, and even Head Office is unhelpful—they simply transfer you back to the call centre. What I’ve now realized is that my calls are either being dropped or ignored, and I have received no meaningful feedback.
I am cancelling everything I have with AVBOB. I refuse to deal with unnecessary hassles just to access my own money. It’s clear they do not care.
We truly regret to hear about your recent experience with AVBOB .We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We confirm that your request was finalised on 26 March 2025. Should you wish to cancell your policies kindly send us an email on ***
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB .We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We confirm that your request was finalised on 26 March 2025. Should you wish to cancell your policies kindly send us an email on ***
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team