BN
Babsy N
1 reviews | Active since Jun 2011
31 May 2021, 08:21
What is this??????
25 May 2021 I got an SMS that my policy is in arrears of R 496.82 and the threat of non-payment followed. I don't understand why I received that SMS because I have been paying my policy on time, monthly. I called the call center and spoke to Thato Mothibi and then sent my last POP. She forwarded my query to Angelina Botha, Penelope Mahlatji, Esmeralda Joubert and Zandile Zimu. This email she sent also on the 25th of May 2021. To date I have not received feedback from anyone at Avbob. What is this?????? God forbid but if something happened and I needed to claim, I wouldn't have been able to because of this inconvenience caused by Avbob?
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AVBOB Mutual Assurance Society's replyOfficial
31 May 2021, 14:52Dear Babongile,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Cash Department for immediate attention and the they will communicate with you in due course.
Kind Regards
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Cash Department for immediate attention and the they will communicate with you in due course.
Kind Regards
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply31 May 2021, 14:52
Official
Dear Babongile,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Cash Department for immediate attention and the they will communicate with you in due course.
Kind Regards
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Cash Department for immediate attention and the they will communicate with you in due course.
Kind Regards
AVBOB Complaints Department