LM
Levern M
1 reviews | Active since Feb 2018
26 Mar 2020, 10:39
Very poor to no service at all.
Avbob contact centre has very poor service, for weeks I am trying to get hold of them, and when they do eventually answer the phone they only say hello and hang up. I have sent them an email no response, I requested they contact me no response. They have increased my premiums without informing me. I have spent over R100 airtime in 2 days trying to call them. I dont know what more I can do as I am situated very far from a walk in branch.
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Replies (1)
AVBOB Mutual Assurance Society's replyOfficial
09 Apr 2020, 11:32Good day Levern M
The AVBOB staff were preparing for remote connectivity for the lockdown period over the period of your request.
This influenced in a timeous response to respond to your enquiry that you submitted.
An AVBOB consultant however contacted you on 01 April 2020 and assisted with your request.
Kind regards
AVBOB Complaints Team
The AVBOB staff were preparing for remote connectivity for the lockdown period over the period of your request.
This influenced in a timeous response to respond to your enquiry that you submitted.
An AVBOB consultant however contacted you on 01 April 2020 and assisted with your request.
Kind regards
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply09 Apr 2020, 11:32
Official
Good day Levern M
The AVBOB staff were preparing for remote connectivity for the lockdown period over the period of your request.
This influenced in a timeous response to respond to your enquiry that you submitted.
An AVBOB consultant however contacted you on 01 April 2020 and assisted with your request.
Kind regards
AVBOB Complaints Team
The AVBOB staff were preparing for remote connectivity for the lockdown period over the period of your request.
This influenced in a timeous response to respond to your enquiry that you submitted.
An AVBOB consultant however contacted you on 01 April 2020 and assisted with your request.
Kind regards
AVBOB Complaints Team