AB
Alancha B
1 reviews | Active since Jan 2020
06 Jun 2026, 09:31
Very disappointed.
I logged a complaint on the 7th of May. About the how disappointed we were about the condition my fathers coffin was in. And still no feedback about this.
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AVBOB Mutual Assurance Society's replyOfficial
10 Jun 2026, 14:00Dear Alancha B,
Please note that we are currently experiencing an IT system outage affecting our complaint-handling platform and related processes. This may result in delays in the registration and response to complaints. Our teams are working urgently to restore services, and we will do our utmost to assist during this period. We apologise for any inconvenience caused and appreciate your patience and understanding.
Regards,
AVBOB Team
Please note that we are currently experiencing an IT system outage affecting our complaint-handling platform and related processes. This may result in delays in the registration and response to complaints. Our teams are working urgently to restore services, and we will do our utmost to assist during this period. We apologise for any inconvenience caused and appreciate your patience and understanding.
Regards,
AVBOB Team
AVBOB Mutual Assurance Society's reply10 Jun 2026, 14:00
Official
Dear Alancha B,
Please note that we are currently experiencing an IT system outage affecting our complaint-handling platform and related processes. This may result in delays in the registration and response to complaints. Our teams are working urgently to restore services, and we will do our utmost to assist during this period. We apologise for any inconvenience caused and appreciate your patience and understanding.
Regards,
AVBOB Team
Please note that we are currently experiencing an IT system outage affecting our complaint-handling platform and related processes. This may result in delays in the registration and response to complaints. Our teams are working urgently to restore services, and we will do our utmost to assist during this period. We apologise for any inconvenience caused and appreciate your patience and understanding.
Regards,
AVBOB Team