tM
thobi M
1 reviews | Active since May 2012
23 Apr 2026, 08:24
VERY ANGRY AT AVBOB
I am very angry and disappoint on AVBOV Funeral, My Aunt passed on last week 14 April 2026, AVBOB could not do payout, today is the 23rd April, no payout has been done, I had to use people's funds to assist on the funeral but i am paying AVBOB each month they don't miss debit, 2023 they did the same with my Mom, She was buried and they did a payout after 3weeks after going up and down their offices. Even today 23rd April we haven't received the payout, no response , i'm left with debts but i am paying AVBOB
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AVBOB Mutual Assurance Society's replyOfficial
29 Apr 2026, 08:53Dear T,
AVBOB Funeral Service extends our sincere condolences to the family and loved ones.
We regret the distress experienced during this difficult time.
Funeral claims are processed and paid once all required claim documents have been received and verified. In this matter, the claim was paid upon receipt of the outstanding documentation.
We sincerely apologize for any inconvenience caused and remain committed to improving our service to better support families during their time of loss.
Kind regards,
AVBOB Complaints Team
AVBOB Funeral Service extends our sincere condolences to the family and loved ones.
We regret the distress experienced during this difficult time.
Funeral claims are processed and paid once all required claim documents have been received and verified. In this matter, the claim was paid upon receipt of the outstanding documentation.
We sincerely apologize for any inconvenience caused and remain committed to improving our service to better support families during their time of loss.
Kind regards,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply29 Apr 2026, 08:53
Official
Dear T,
AVBOB Funeral Service extends our sincere condolences to the family and loved ones.
We regret the distress experienced during this difficult time.
Funeral claims are processed and paid once all required claim documents have been received and verified. In this matter, the claim was paid upon receipt of the outstanding documentation.
We sincerely apologize for any inconvenience caused and remain committed to improving our service to better support families during their time of loss.
Kind regards,
AVBOB Complaints Team
AVBOB Funeral Service extends our sincere condolences to the family and loved ones.
We regret the distress experienced during this difficult time.
Funeral claims are processed and paid once all required claim documents have been received and verified. In this matter, the claim was paid upon receipt of the outstanding documentation.
We sincerely apologize for any inconvenience caused and remain committed to improving our service to better support families during their time of loss.
Kind regards,
AVBOB Complaints Team