AG
Adie G
1 reviews | Active since Jan 2017
05 May 2025, 17:42
Useless AVBO service and benefits.
My in-law have been members of AVBOB just about forever, they are 80+ years old. Last year with father in laws funeral the coffin came late and arrived at the wrong church. Now AVBOB has this "benefit" for people that are over 65... what a ****. They have website where you can confirm - it does not work, it just says we cannot verify. Then they ask you to submit a form - does not work either, keeps saying "error'. What a disgrace - you make people pay for something for years and then when they need it - it does not work. AVBOB is a disgrace, i will not ever support or recommend them to anybody!!!
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AVBOB Mutual Assurance Society's replyOfficial
09 May 2025, 07:29Dear AG,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply09 May 2025, 07:29
Official
Dear AG,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team