AM
Abram M

1 reviews | Active since Nov 2023

14 Jul 2025, 05:17

Urgent Follow-Up on unresolved complaint against AVBOB

Dear AVBOB

I am writing to follow up on a formal complaint I submitted on the 18th of June 2025 regarding AVBOB's lack of support and poor communication related to my late sister’s accidental death cover.

Despite waiting patiently, AVBOB has yet to acknowledge or respond to my grievance. I am deeply disappointed by their disregard.

I respectfully request that this matter be escalated and that AVBOB provide a detailed response with urgency. Their delay is unacceptable.

Sincerely

0
Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply21 Jul 2025, 14:59
Official
Dear AA,

We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.

Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.

Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.

Sincerely,

AVBOB Complaints Team