URGENT CLAIM

AL***X5, I submitted a claim recently only to find out that details of were captured incorectly. Initials and date of birth. Death was on 08 August 2021, funeral was already conducted at my expense. Documents were submitted at Lynwood Wednesday 18 August and an email was forwarded to complaints on Thursday. With all of the above done, I have not received correspondence on this claim. No email, No call. Nothing!! I need this resolved ASAP as this was not my fault. No feedback I will be referring this to the ombudsman.