Ur on your own in times of need!!!

I would like to complaint about the poor service received from Avbob funerals. My dad passed away on Satuday the 27th June & was taken to alternate service provider by family members as I was away. Upon return on Monday, I enquired on hoow I can be assisted & was told some benefits are forfeited if Avbob does not conduct the burial service... Worse: incorrect information on where the claims documents are to be sent is incorrect, on your website it indicates: 07H00 - 19H00 Weekdays<br> 08H00 - 14H00 Saturdays<br> 08H30 - 13H00 AVBOB Head Office<br> (Closed on Public holidays and Sundays)<br> <br> this is not the case, I called at 17:00 & some *********** gentleman answered the phone to tell me that I should call again tomorrow - this is a misrepresentation of information.<br> <br> Can someone competent contact me to sort out my claim & effect the policy cancellation<br> <br> FRUSTRATED BY LACK OF SERVICE!!!