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sandile M
1 reviews | Active since Feb 2015
04 Nov 2023, 13:24
Upfront cash
I had an Avbob policy my mother passed on 2021 December then I chose Avbob to conduct the funeral.My sister also had her policy I was not happy when I was told that the upfront will be receive by one policy. My complain is she was paying hers and I also pay mine. When we claim why we have to be treated as one policy
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AVBOB Mutual Assurance Society's replyOfficial
07 Nov 2023, 16:25Dear Sandile,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our Team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,
AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our Team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,
AVBOB Complaints Team
Best regards,
AVBOB Mutual Assurance Society's reply07 Nov 2023, 16:25
Official
Dear Sandile,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our Team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,
AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our Team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,
AVBOB Complaints Team
Best regards,