Untrusted Anthony Vogel

On the 3rd of August my dad passed away and his body was taken to Avbob in Wynberg Cape Town. My sister and I went the next morning and we spoke to Mr Anthony Vogel enquiring about their prices. He said iys R110 per day. So we agreed that they can keep the body until the body was taken to EC. That was gonna be Monday meaning we were there Wednesday so the body was gonna be remobed Monday to EC. When I got there Monday morning , I was given the different prive of R4300 which I didn't want to pay as it was nit the agreement. Anthony was nit there and when they call him he said I must oay R3500. Since he wasn't there I paid and told myself I come sone other time when he is there. I went to see him last week and asked fir a break diwn if that R3500 as it was difficult for me to explain ti the family sinve O told them that a day is R110 and now I come back and asked tjem fir R3500. He couldn't do the breakdown so I asked him to send an email for this. He oromised to sennd the email the 21st until tiday. Whe asked him what are the other charges for he said thats what they charge so I asked for the breakdown and he askwd me what am I gonma do with this email I said I told you that I need to shiw my family this. He also asked me what am I exoectinh from him, like what kind if question is that when you expect to pay and amount less than R1000 and you find yourself pauing R3500 even that because you complained. What happens to thise who dont ask? I am so disappointed because AVBOB is the company I know I buried my mom with AVBOB and now this.