TG
Thea G

1 reviews | Active since Oct 2023

03 Jan 2025, 14:42

Unpaid policy

Good day 2 years ago i lodged a complain regarding my cashback policy that wasnt paid i received an email stating that they working on my case and will get back to me but no feedback has been given ever since i tried emailing but no response since hello peteris the only way ever respond im hoping ilget answers

0
Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply03 Jan 2025, 15:19
Official
 Dear T

We sincerely apologize for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.

Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.

Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.

Sincerely,

AVBOB Complaints Team