Unpaid Claim

Good Day,

My mother took your policy in August 2019 and my uncles death occured in march 2020. We **** the claim which was rejected as apperantly the waiting period was not met.

We consulted and came to an understanding that this was a misinterpretation of calculations from your side as per the contract with ref 0/26/AL***X9. We also aware that your premiums are paid in advance. Six premiums were fully paid before the death occurred.

Please assist

Kind Regards