VM
Vuyiseka M
1 reviews | Active since Jun 2021
04 Oct 2023, 14:37
Unhappy policy holder
I am about to cancel a policy i have had with avbob for the longest time. They have set up a debit order with them which they have never took. Now i am told that i need to pay a lot of money due to missed payments. Whose fault was it? When i tried to catch up with the payments they didn’t take after receiving a message i was told at checkers that i can only pay the ammount for the policy nothing more. Is this how avbob works?
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AVBOB Mutual Assurance Society's replyOfficial
06 Oct 2023, 14:49Dear Vuyiseka Mandla,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
We are currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
We are currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply06 Oct 2023, 14:49
Official
Dear Vuyiseka Mandla,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
We are currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
We are currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team