AL
Abonga Landu-Bengu
1 reviews | Active since Jun 2020
19 Jun 2023, 21:13
Unauthorized deduction and no refund
I canceled avbob on the 10 and 15/05/23 after finding out that a consultant opened a funeral cover without my permission. I am telling you that today, 19/06/2023 I have not received my refund at all. This is disappointing and frustrating.
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AVBOB Mutual Assurance Society's replyOfficial
21 Jun 2023, 10:52Dear Abonga Landu-Bengu,
We regret any delay experienced by you with your recent complaint.
The complaint is still pending and a resolution/outcome of complaint will be confirmed as soon as possible.
Kind Regards,
AVBOB Complaints Department
We regret any delay experienced by you with your recent complaint.
The complaint is still pending and a resolution/outcome of complaint will be confirmed as soon as possible.
Kind Regards,
AVBOB Complaints Department
Best regards,
AVBOB Mutual Assurance Society's reply21 Jun 2023, 10:52
Official
Dear Abonga Landu-Bengu,
We regret any delay experienced by you with your recent complaint.
The complaint is still pending and a resolution/outcome of complaint will be confirmed as soon as possible.
Kind Regards,
AVBOB Complaints Department
We regret any delay experienced by you with your recent complaint.
The complaint is still pending and a resolution/outcome of complaint will be confirmed as soon as possible.
Kind Regards,
AVBOB Complaints Department
Best regards,