BM
Barbara M
1 reviews | Active since May 2024
12 Dec 2024, 00:24
*****ulent policy opened in my name
Avbob has been deducting money from my account claiming that I opened a policy with them. Called their office to lodge a complaint, done that and it was finalised. Received a message/correspondence that my money will be refunded within 5 working days til now nothing. My million dollar question is How do you even open policies using our details without our knowledge 😕 where do you even get our persal numbers let alone out id numbers, truly it shows that something is not right but please refund me my money, I didn't open a policy with you and I will never ever open it.
Helpful (0)
Replies (6)0
Replies (6)
AVBOB Mutual Assurance Society's replyOfficial
18 Dec 2024, 13:20Dear BM,
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply18 Dec 2024, 13:20
Official
Dear BM,
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's replyOfficial
18 Dec 2024, 13:21Dear BM,
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply18 Dec 2024, 13:21
Official
Dear BM,
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
BM
Barbara M's updateReviewer Update
15 Jan 2025, 21:48- AVBOB COMPLAINT REF.: 63405 - AL***A3
BM
Barbara M's update15 Jan 2025, 21:48
Reviewer Update
- AVBOB COMPLAINT REF.: 63405 - AL***A3
AVBOB Mutual Assurance Society's replyOfficial
24 Jan 2025, 14:53Dear BM,
Your comments has been noted and we confirm the matter was finalized.
Regards,
Your comments has been noted and we confirm the matter was finalized.
Regards,
AVBOB Mutual Assurance Society's reply24 Jan 2025, 14:53
Official
Dear BM,
Your comments has been noted and we confirm the matter was finalized.
Regards,
Your comments has been noted and we confirm the matter was finalized.
Regards,
BM
Barbara M's updateReviewer Update
18 Feb 2025, 16:41My matter has been finalised but where is my money that you took unauthorized in my account. I just need my refund please it was easy for you to deduct but to return it's difficult, I have lost hope in anything that has to do with the name avbob I just need my money, please advise when am I getting my money back
BM
Barbara M's update18 Feb 2025, 16:41
Reviewer Update
My matter has been finalised but where is my money that you took unauthorized in my account. I just need my refund please it was easy for you to deduct but to return it's difficult, I have lost hope in anything that has to do with the name avbob I just need my money, please advise when am I getting my money back
AVBOB Mutual Assurance Society's replyOfficial
24 Feb 2025, 09:12Dear BM,
Your comments has been noted and proof of payment will be emailed.
Regards,
Your comments has been noted and proof of payment will be emailed.
Regards,
AVBOB Mutual Assurance Society's reply24 Feb 2025, 09:12
Official
Dear BM,
Your comments has been noted and proof of payment will be emailed.
Regards,
Your comments has been noted and proof of payment will be emailed.
Regards,