JM
Jonathan M

1 reviews | Active since Jul 2023

25 Jul 2023, 11:23

*****ulent Policy

On April 2023 the AVBOB brokers come to my work place to present their Products, then became interested, the following week I called WhatsApp the broker and told her I'm no longer interested after after a month I received the sms notification that the policy has been activated, this is on the 17 May 2023. The same day I called the AVBOB head office to cancel, nd was told that it won't go through. July 2023 I see it on my payslip that it's active nd when I call the call center I'm taken from pillar to post. This is a *****ulent policy and I'm so disappointed in those sales/brokers. I have all the evidence of everything I have stated.

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply28 Jul 2023, 15:03
Official
Dear Jonathan Mdakane,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team