NZ
Ntombizodwa Z
1 reviews | Active since Apr 2024
24 May 2025, 17:14
*****ulent policy
To my suprise, when I received my payslip I saw a deduction of R654 with Avbob ***. I didn’t open that policy and I don’t know how they got my information, I called in and was told a complaint has been made all I need to do is send an affidavit, questionnaire and more documents which I did. I haven’t received any feedback and I want my money.
The person that opened the policy didn’t even put my correct address, I don’t know the people insured on that policy, I didn’t sign anything!!!
I WANT ALL MY MONEY BACK!!!!
The complaint number is 69361
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Replies (1)
AVBOB Mutual Assurance Society's replyOfficial
26 May 2025, 09:16Dear NZ,
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply26 May 2025, 09:16
Official
Dear NZ,
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team