TE
Theo E

1 reviews | Active since Feb 2015

12 Jun 2016, 13:41

Two years after death still no tombstone

<p>My grandmother died two years ago,Louise Engelbrecht, we have paid everything and till this day her tombstone is still not on her grave. If we ask them on the progress their answer is always it will be placed on the grave within a month. The ground is already falling in deep but still no tombstone. </p>

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Replies (2)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply13 Jun 2016, 07:26
Official

Good Day Theo,

We thank you for making us aware of this issue, our Complaints department is investigating this matter and we will report the findings to you as soon as possible.

Kind Regards,

AVBOB Family

AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply12 Oct 2016, 11:27
Official

Dear Theo ,

The Complaints Department has investigated your complaint and have communicated the findings to you in August 2016.

We hope that the matter has been resolved to your satisfaction.

Should you have any further enquiries in this regard please send an email to *** or a fax to ***.

Kind Regards,

AVBOB Family