This is all I have to say. Thankyou

Hello all. This is the first time I have used this platform, however, I have been so upset with the 'service'/'attention' given to me by AVBOB that I am forced to put my thoughts online. I came to SA in late 2016, I was 70. With the assistance of my bank I took out a funeral policy. It was with AVBOB at a mere R180.00 per month. All good, no problem each month I met my payment. Then in 2025 my daughter decided that I should move to Australia and finish my days near her; she is my only living relative. Now comes the problem, which leads me to this review, AVBOB's small print tells us that if you fail to pay - whoops you lose everything. I contacted them to ask about cancelling the policy since I would not die in this country (South Africa). Automated reply, in essence, telling me sorry for you, you lose out! I have written via email to them more than once to receive nothing but an automated reply. Even when I asked about the 'beneficiary' I have noted on my policy - nothing. I could not transfer my contributions. To end this tirade - please everybody make sure that if you are going to die in South Africa and you have a funeral policy CHECK the fine print especially AVBOB's since its fine print has pocketed R18k from me. I hope they burn well.!! Thank you J Canning