CR
Chantele R

1 reviews | Active since Feb 2022

09 Jan 2025, 16:05

Think twice before you use Avbob or pay for a policy

Very bad experience my mom passed away on the 20th of December. Used a other funeral company still waiting for payout from Avbob. Will not recommend them to anyone. In a time of sadness you don't need this kind of service.

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply10 Jan 2025, 14:17
Official
Dear CV,

We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.

We appreciate your patience and understanding as we work to address this matter.

The claim was finalised on 08 January 2024.

Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.

Sincerely,

AVBOB Complaints Team