NN
Nomsa N
1 reviews | Active since Jan 2026
05 Jan 2026, 11:10
They keep deducting money from a cancelled policy instead of paying the refund
They keep deducting money from a cancelled policy instead of paying the refund. A cancellation they have acknowledged in writing, I believe they are praying on the elderly, ****ming them of their pension.
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AVBOB Mutual Assurance Society's replyOfficial
06 Jan 2026, 11:11Dear NN,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply06 Jan 2026, 11:11
Official
Dear NN,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team