LL
Lusanda L

1 reviews | Active since Dec 2024

27 Dec 2024, 13:55

They have been giving me a run around about my refund for a month now! They keep postponing waiting days with no valid excuse at all

They have been giving me a run around about my refund for a month now! They keep postponing waiting days with no valid excuse at all. The process has been daunting and frustrating to say the least!

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply27 Dec 2024, 16:04
Official
Dear L

We sincerely apologize for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.

Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.

Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.

Sincerely,

AVBOB Complaints Team