cM
caroline M

1 reviews | Active since Dec 2012

01 Feb 2025, 06:57

The word service does not exist at Avbob

Hi guys don’t take a policy with Avbob because when you log a complaint with them they do nothing about it, they tell you they you will send you a post requesting more information on it or they will close it, imagine a post in 2025!!!!! I am disgusted and disappointment with the way I have been treated by this company, the arrogance and don’t care attitude is worse than the serviceI get from the Government, if this is the way you treat your customers while alive I don’t even know what will happen to my family when they claim when I am dead!!!! I have never see such in my entire lives!!! And stop telling your agents to deceive people in the malls because wow! You guys deserve negative 100 stars by the way you handle things

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply04 Feb 2025, 08:25
Official
Dear CM,

We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.

We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.

Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.

Sincerely,

AVBOB Complaints Team