CP
Carla P
1 reviews | Active since Jan 2025
22 Jan 2025, 10:27
Terrible service from AFBOB
A SAPS member was ******ed and on recommendation of a pastor, the family chose AFBOB Ermelo for the funeral. The service from AFBOB was very disappointing. Their service caused further trauma to family already devestated by the death of their ****her under horrific circumstances. I will not recommend AFBOB to any person in future.
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AVBOB Mutual Assurance Society's replyOfficial
24 Jan 2025, 14:42Dear CP,
We are truly sorry to hear about your recent experience with AVBOB. Please accept our sincerest apologies for any inconvenience caused.
To assist you better, we require additional information regarding the deceased as well as details of the family member who arranged the funeral service. Kindly inform the relevant family member to reach out to me directly via the contact details provided to your email. This will enable us to register and thoroughly investigate the matter.
Thank you for bringing this to our attention. Your feedback is invaluable, and we remain committed to ensuring a positive experience for all our customers.
Sincerely,AVBOB Complaints Team
We are truly sorry to hear about your recent experience with AVBOB. Please accept our sincerest apologies for any inconvenience caused.
To assist you better, we require additional information regarding the deceased as well as details of the family member who arranged the funeral service. Kindly inform the relevant family member to reach out to me directly via the contact details provided to your email. This will enable us to register and thoroughly investigate the matter.
Thank you for bringing this to our attention. Your feedback is invaluable, and we remain committed to ensuring a positive experience for all our customers.
Sincerely,AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply24 Jan 2025, 14:42
Official
Dear CP,
We are truly sorry to hear about your recent experience with AVBOB. Please accept our sincerest apologies for any inconvenience caused.
To assist you better, we require additional information regarding the deceased as well as details of the family member who arranged the funeral service. Kindly inform the relevant family member to reach out to me directly via the contact details provided to your email. This will enable us to register and thoroughly investigate the matter.
Thank you for bringing this to our attention. Your feedback is invaluable, and we remain committed to ensuring a positive experience for all our customers.
Sincerely,AVBOB Complaints Team
We are truly sorry to hear about your recent experience with AVBOB. Please accept our sincerest apologies for any inconvenience caused.
To assist you better, we require additional information regarding the deceased as well as details of the family member who arranged the funeral service. Kindly inform the relevant family member to reach out to me directly via the contact details provided to your email. This will enable us to register and thoroughly investigate the matter.
Thank you for bringing this to our attention. Your feedback is invaluable, and we remain committed to ensuring a positive experience for all our customers.
Sincerely,AVBOB Complaints Team