NK
Neo K
1 reviews | Active since May 2022
09 Mar 2026, 10:23
Terrible customer service, no prompt customer service
AVBOB is so terrible, when it comes to telephone calls,your service is very bad and it's a major concern, a person will answer and not even say anything, phone just rings without any answer, no telephone etiquette,when they finally answer they transfer your call to some lousy department that just hangs up without getting through on numerous occasions, and yet you work with customers, one can only imagine what could possibly happen in times of serious emergency.
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AVBOB Mutual Assurance Society's replyOfficial
11 Mar 2026, 08:05Dear NK,
We truly regret to hear about your recent experience with AVBOB services. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB services. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply11 Mar 2026, 08:05
Official
Dear NK,
We truly regret to hear about your recent experience with AVBOB services. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB services. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team