KG
Khaka G
1 reviews | Active since May 2011
10 Jun 2026, 11:02
Terrible customer service from Avbob
My Uncle passed away we have been going to Avbob daily they tell us they were hacked, what does that have to do with us, we were not able to give my uncle a dignified funeral while he has been paying because they have not paid. Now they say this can take 2 months we have been badly inconvenienced by AVbob
Helpful (0)
Replies (3)0
Replies (3)
AVBOB Mutual Assurance Society's replyOfficial
10 Jun 2026, 14:42Dear Khaka G,
Please note that we understand your frustration and regret that we are still experiencing an IT system outage, which is affecting our ability to process claims timeously.
Kindly reply privately to this message with your policy number so that we may confirm whether all the required supporting documents have been provided. This information will be forwarded to our Claims Department for review.
Our teams are working urgently to restore services, and we will do our utmost to assist during this period. We apologise for any inconvenience caused and appreciate your patience and understanding.
Regards
AVBOB Team
Please note that we understand your frustration and regret that we are still experiencing an IT system outage, which is affecting our ability to process claims timeously.
Kindly reply privately to this message with your policy number so that we may confirm whether all the required supporting documents have been provided. This information will be forwarded to our Claims Department for review.
Our teams are working urgently to restore services, and we will do our utmost to assist during this period. We apologise for any inconvenience caused and appreciate your patience and understanding.
Regards
AVBOB Team
AVBOB Mutual Assurance Society's reply10 Jun 2026, 14:42
Official
Dear Khaka G,
Please note that we understand your frustration and regret that we are still experiencing an IT system outage, which is affecting our ability to process claims timeously.
Kindly reply privately to this message with your policy number so that we may confirm whether all the required supporting documents have been provided. This information will be forwarded to our Claims Department for review.
Our teams are working urgently to restore services, and we will do our utmost to assist during this period. We apologise for any inconvenience caused and appreciate your patience and understanding.
Regards
AVBOB Team
Please note that we understand your frustration and regret that we are still experiencing an IT system outage, which is affecting our ability to process claims timeously.
Kindly reply privately to this message with your policy number so that we may confirm whether all the required supporting documents have been provided. This information will be forwarded to our Claims Department for review.
Our teams are working urgently to restore services, and we will do our utmost to assist during this period. We apologise for any inconvenience caused and appreciate your patience and understanding.
Regards
AVBOB Team
AVBOB Mutual Assurance Society's replyOfficial
10 Jun 2026, 14:43Dear Khaka G,
Please note that we understand your frustration and regret that we are still experiencing an IT system outage, which is affecting our ability to process claims timeously.
Kindly reply privately to this message with your policy number so that we may confirm whether all the required supporting documents have been provided. This information will be forwarded to our Claims Department for review.
Our teams are working urgently to restore services, and we will do our utmost to assist during this period. We apologise for any inconvenience caused and appreciate your patience and understanding.
Regards
AVBOB Team
Please note that we understand your frustration and regret that we are still experiencing an IT system outage, which is affecting our ability to process claims timeously.
Kindly reply privately to this message with your policy number so that we may confirm whether all the required supporting documents have been provided. This information will be forwarded to our Claims Department for review.
Our teams are working urgently to restore services, and we will do our utmost to assist during this period. We apologise for any inconvenience caused and appreciate your patience and understanding.
Regards
AVBOB Team
AVBOB Mutual Assurance Society's reply10 Jun 2026, 14:43
Official
Dear Khaka G,
Please note that we understand your frustration and regret that we are still experiencing an IT system outage, which is affecting our ability to process claims timeously.
Kindly reply privately to this message with your policy number so that we may confirm whether all the required supporting documents have been provided. This information will be forwarded to our Claims Department for review.
Our teams are working urgently to restore services, and we will do our utmost to assist during this period. We apologise for any inconvenience caused and appreciate your patience and understanding.
Regards
AVBOB Team
Please note that we understand your frustration and regret that we are still experiencing an IT system outage, which is affecting our ability to process claims timeously.
Kindly reply privately to this message with your policy number so that we may confirm whether all the required supporting documents have been provided. This information will be forwarded to our Claims Department for review.
Our teams are working urgently to restore services, and we will do our utmost to assist during this period. We apologise for any inconvenience caused and appreciate your patience and understanding.
Regards
AVBOB Team
AVBOB Mutual Assurance Society's replyOfficial
11 Jun 2026, 17:13Dear Khaka G,
This information will be forwarded to our Claims Department for review.
Regards
AVBOB Team
This information will be forwarded to our Claims Department for review.
Regards
AVBOB Team
AVBOB Mutual Assurance Society's reply11 Jun 2026, 17:13
Official
Dear Khaka G,
This information will be forwarded to our Claims Department for review.
Regards
AVBOB Team
This information will be forwarded to our Claims Department for review.
Regards
AVBOB Team