1 reviews | Active since Apr 2013
Surrendering a policy
<p>On the 25th july I went to avbob offices to surrender my policy, I was told it will take 10 working days. I called the call centre on thursday 04th august to check on the progress, I was promised friday the 05th or monday the 08th as it takes 5 working days to process. When I called again today, 11th I was told they still working on it and it takes 10 days . It's the 3rd week and they still working on it, how much more must I wait??</p> <p>Clearly I made the right decision to surrender the policy if thats how slow they process their claims.</p>
Hello Nnozulela
We thank you for making us aware of your complaint, we have notified the Complaints department for assistance and they will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Family
Best regards,
Hello Nnozulela
We thank you for making us aware of your complaint, we have notified the Complaints department for assistance and they will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Family
Best regards,
Dear Nnozulela,
The Complaints Department has investigated your complaint and have communicated the findings to you.
We hope that the matter has been resolved to your satisfaction.
Should you have any further enquiries in this regard please send an email to ********** or a fax to ********** .
Kind Regards,
AVBOB Family
Best regards,
Dear Nnozulela,
The Complaints Department has investigated your complaint and have communicated the findings to you.
We hope that the matter has been resolved to your satisfaction.
Should you have any further enquiries in this regard please send an email to ********** or a fax to ********** .
Kind Regards,
AVBOB Family
Best regards,
Dear avbob
I am happy to report that the issue was rwsolved yesterday and I am happy with outcome
Thank you very much
Dear avbob
I am happy to report that the issue was rwsolved yesterday and I am happy with outcome
Thank you very much