AS
Ayanda S
1 reviews | Active since Jun 2020
01 May 2022, 22:55
Surrendered Policy
I cancelled all my policicies with AVBOB in 2021. I then surrendered policy AL***X4 on the 2 September 2021 and I received an email from AVBOB acknowledging my email. I was told that the turn around time was 5 to 7 working days. But until today, AVBOB is taking my MONEY 😡 without my permission. I want my money back 😡😡😡
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AVBOB Mutual Assurance Society's replyOfficial
03 May 2022, 15:20Dear Ayanda Simelane,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Policy Services Department for immediate attention and they will contact you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Policy Services Department for immediate attention and they will contact you in due course.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply03 May 2022, 15:20
Official
Dear Ayanda Simelane,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Policy Services Department for immediate attention and they will contact you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Policy Services Department for immediate attention and they will contact you in due course.
Kind Regards,
AVBOB Complaints Department