1 reviews | Active since Mar 2017

16 Nov 2023, 12:39

sucking service AVBOB vryburg

i berried my mum in March 2023 and AVbob vryburg was supposed to send me the pic and the grave stand, I dealed with the guy by the name of Luan Forrie which he said he will courier all this but never happen, he keep on saying he courier the stuff and 2when i ask for the waybill number never send to me he is now not taking my call. i am worried as i do have so many funeral covers at AVBOB and for sure the same thing will have when i have to use them again, imagine fighting for something you paid for, Can someone please sort this out as it is so frustrating

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply22 Nov 2023, 17:17
Official
Dear Lorato,

We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.

Our Team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.

Kind regards,
AVBOB Complaints Team