AL
Anjelicia L

1 reviews | Active since Jan 2018

01 Jun 2018, 14:38

Still Refusing to cancel my policy

I asked 2 Weeks ago and yesterday again to cancel my policy. Someone from Head office phoned and just asked hello ma'am what is your ID number? As they cannot pick up my policy I even wrote the letter you guys asked me to write what more do you want. Please cancel this policy and I will take it to the ombudsman.

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply04 Jun 2018, 08:28
Official

Dear Anjell,

We have investigated your complaint and have communicated the findings to you.

We hope that the matter has been resolved to your satisfaction.

Should you have any further enquiries in this regard please send an email to *** or a fax to ***.

Kind Regards,

AVBOB Complaints Department