PN
Petronella N

1 reviews | Active since Aug 2011

04 Nov 2015, 09:35

Short paid refund on over debitted account

Avbob has over debited my account for October month (R653 the same amount that was debited in September when i was settling my arrears) instead of (R217.69 my normal premium). To my suprise on 3 November I was only refunded R130.00. To my calculation i was expecting R435. I need this matter to sorted out as soon as possible.

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply04 Nov 2015, 10:24
Official
Hello pngidi,

Thank you for making us aware of this matter, our Complaints department will contact you as soon as possible to resolve this.


Kind Regards,
AVBOB