NL
Ntombifuthi L

1 reviews | Active since Jul 2023

04 Jul 2023, 07:41

Sharing my experience with the public

Hello Peter pls share,22June I visited avbob branch in Nelspruit for a cash back claim,while I was at the till sending the lady some documents on email 4******s came in and demanded everybody’s phones and the safe keys.the guy took my ifone 11 and a Samsung Ao4 .am angry bcoz it’s like avbob had a deal with the guys bcoz there’s zero % security there no cameras or anything like that.doors were open the guys just walked in and demanded what they want.after that the so called manger tells me there’s nothing avbob can do for me.can who ever reads this be warned that if the go there they should maybe leave their fones in the car bcoz wow,and then there mananger tells me they had neva been ****** the past 30 years that’s y they didn’t even have cameras

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply05 Jul 2023, 15:02
Official
Dear Ntombifuthi Lukhele,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.

Kind regards,AVBOB Complaints Team