**** service from Avbob

Claim ref numbers *** and *** have reference. We submitted the claims on 27 Dec 2019 and had to follow-up with Avbob on 02 Jan 2019. We had to be paid about R26 000.00 back. On 04 Jan 2020, the day of the funeral, only R8666.00 was paid. Today is 06 January 2020 and the payment is STILL outstanding. What an appalling service. A lot of people I know have policies with you and fittingly; I have advised them to cancel them because of the **** service received. Avbob is just BAD BAD news...i mean really, on top of grief over loss of a loved one, they also make life difficult in this matter. For a big company like yourselves, you are a disgrace. Your PA system never worked half of the funeral and no decor was made. Your video cameraman sucked and had to be told where to focus more than 6 occasions. You might aswell close down.