****
I am very disappointed with your service , I had a default couple of months ago, and had to pay R500 +- for 3 consecutive months to cover arrears, but last month end of February I asked one of your agents why are they gonna deduct double the payments when I have paid what I was owing, she gave me all sorts of explanations, and I let go and made arrangements with her for debit order to go off last day of the month and that time it was feb it ends on the 28th and last month Debit order went off on the 28th and there was no money, I was advised to pay manually after I called for an immediate debit order ,to my surprise I got an sms on Monday that they will debit twice, I think I am being ****med here.
Sort this mess
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Replies (2)
AVBOB Mutual Assurance Society's replyOfficial
05 Apr 2018, 16:10Dear Vusi-Nkosi,
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department
Best regards,
AVBOB Mutual Assurance Society's reply05 Apr 2018, 16:10
Official
Dear Vusi-Nkosi,
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department
Best regards,
AVBOB Mutual Assurance Society's replyOfficial
29 May 2018, 14:07Dear Dear Vusi-Nkosi,
We have investigated your complaint and have communicated the findings to you.
Should you have any further enquiries in this regard please send an email to *** or a fax to ***.
Kind Regards,
AVBOB Complaints Department
Best regards,
AVBOB Mutual Assurance Society's reply29 May 2018, 14:07
Official
Dear Dear Vusi-Nkosi,
We have investigated your complaint and have communicated the findings to you.
Should you have any further enquiries in this regard please send an email to *** or a fax to ***.
Kind Regards,
AVBOB Complaints Department
Best regards,