ZJ
Zukiswa J

1 reviews | Active since Sept 2016

26 Jun 2019, 14:53

Rude staff members, incorrect information and invoicing.

Horrible service from Avbob Pretoria west . No sense of Ubuntu and Sympathy at all, it was very evident that to them it was just a business transaction. Charmaine has no idea what she is doing , she refers everything to her boss who is also very unkind and rude . Invoicing incorrectly done and we ended up paying R1800 that we were not suppose to pay now we must wait for a refund . Horrible horrible service , they made the pain of loosing our baby hurt even more . Very disappointing to come across such in this kind of industry . I hope I even my friends and family never ever have to deal with AVBOB PRETORIA WEST , CHARMAINE and her VERY RUDE MANAGER.

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply26 Jun 2019, 15:53
Official
 Dear Zukiswa,

We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter. 

Kind Regards, 

AVBOB Complaints Department