FS
Flora S
1 reviews | Active since Oct 2015
26 Jun 2021, 19:39
******* Company
On the 25th March 2021 I called Avbob and spoke to Elizabeth Croukamp asking them that they must not increase my premium this year 2021 it must remain the same as of the one from last year as things on my side are tough financially, but to my surprise yesterday the 25th June I saw my premium has been increased how *********** can Avbob be this is bull**** and I'm not happy and I want a refund and my premium to remain the same as the 2020 premium as per my request if that can't be done please proceed with cancellation of this nonsense policy of yours because I'm disappointed and disgusted at the same time.
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Replies (1)AVBOB Mutual Assurance Society's replyOfficial
30 Jun 2021, 08:13Dear Flora Shals,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Call Centre Department for immediate attention and you will be contacted in due course.
Kind Regards,
AVBOB Complaints Department
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply30 Jun 2021, 08:13
Official
Dear Flora Shals,
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Call Centre Department for immediate attention and you will be contacted in due course.
Kind Regards,
AVBOB Complaints Department
AVBOB Complaints Department
