VS
Valencia S

1 reviews | Active since Dec 2024

30 Apr 2025, 11:37

Regret opening a policy with Avbob

Opened up a policy on the 18th of March was advised l will receive a call to verify my information which never happened. I no longer want the policy and want them to return my money as l no longer want the policy… lm advised to wait 7 working days for a call we all know won’t happen. I’m still within my cool of period and want nothing to do with Avbob. I want that debit order reversed and cancelled 😡

0
Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply02 May 2025, 08:43
Official
Dear VS,

We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.

We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.

Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.

Sincerely,

AVBOB Complaints Team