JN
Judy N
1 reviews | Active since Jul 2023
19 Jul 2023, 14:06
REFUSED TO REFUND MY 3 MONTHS PREMIUMS
I had joined avbob in April 2023. They added unknown people in my cover. Now they refused to remove the people that I don't know They refuse to pay me back my premiums of 3months when I cancel the policies But my contracts states that I'll be refunded if I cancel before any claims
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AVBOB Mutual Assurance Society's replyOfficial
21 Jul 2023, 15:09Dear Judy Nongalo
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply21 Jul 2023, 15:09
Official
Dear Judy Nongalo
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team