1 reviews | Active since Sept 2016

28 Sept 2016, 10:16

refuse to bury my niece

<p>I took a policy with Avbob in 2010,and I covered my mum ,my two sisters with their children and my brother.now my other gave birth a month ago and the baby past away last night ,the branch at vancomycin is refusing to make a claim they my sister is not main holder </p>

0
Replies (2)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply28 Sept 2016, 12:48
Official

Hello kgaogelo-madisha,

We thank you for making us aware of your complaint, we have notified the Complaints department for assistance and they will contact you as soon as possible to resolve the matter.

Kind Regards,

AVBOB Family

AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply12 Oct 2016, 16:30
Official

Dear kgaogelo-madisha,

The Complaints Department has investigated your complaint and have communicated the findings to you.

We hope that the matter has been resolved to your satisfaction.

Should you have any further enquiries in this regard please send an email to *** or a fax to ***.

Kind Regards,

AVBOB Family