SN
Samuel N
1 reviews | Active since Jan 2025
28 Oct 2025, 00:43
Refund and proof of cancelation
Not happy with the current service well they paid only one premium for September with this October premium they telling me about relevant department and gonna take six months to get respond about only one premium of October R623 how can we advice families about such service and cruel service of doing just a mere R623 refund for October cause at Casey they say after the 26 all debt collector's and policies have received their money from them.
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AVBOB Mutual Assurance Society's replyOfficial
31 Oct 2025, 15:06Dear SN,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We confirm your complaint has been concluded and the outcome has been provided to you.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We confirm your complaint has been concluded and the outcome has been provided to you.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply31 Oct 2025, 15:06
Official
Dear SN,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We confirm your complaint has been concluded and the outcome has been provided to you.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We confirm your complaint has been concluded and the outcome has been provided to you.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team